ADDITIONAL SERVICES

ADDITIONAL SERVICES

We have independent contractors working in Miles and Green offering different services. All team members are dedicated, professionally qualified and fully insured. Our independent contractors follow the exact same ethos as our full time staff at Miles and Green so you can be guaranteed an exceptional service.


Please read through the Terms and Conditions and Guidelines at the bottom of this page. When booking a Workshop or Class you are agreeing to these terms.


MELANIE STEEL – REFLEXOLOGIST


JOSIE HARRINGTON – YOGA THERAPIST AND YOGA TEACHER


CLIVE FREEMAN – MEDITATION TEACHER



Studio Terms and Conditions

At Miles and Green we offer singular Workshops and weekly Courses which are usually between 5 and 7 weeks in length.
Miles and Green is committed to the safe and effective teaching where the needs of the individual are taken into full consideration. It is our firm belief that this cannot be achieved in classes where the class student basis varies from week to week. To ensure progression (and not stagnation) students need to work at a level that suits their needs, aspirations and abilities. 
Classes start on time so out of consideration for the instructor and other class members, please arrive five minutes before your class starts. The warm-up is an important aspect of each class and essential for your own safety.

Can I reserve a space?
Places in class cannot be reserved until payment is received. There is often a waiting list for places. Before the course ends you will be invited to re-enrol for the following course, however if your payment has not been received by the required date your place will be offered to the next person waiting to join.

How to Book and Pay
Once you have chosen the Workshop or Course that you would like to join, you can book  online via our Book a Class . Once your booking has been logged you will receive a confirmation email. Payment is made via our online payment system when you book your place. All workshops and courses are booked with advance payment.

Refunds
Unfortunately no refunds can be given for classes missed. Missed classes cannot be carried over to a future course or term or applied against private lessons.

Cancellation Policy
If you cancel prior to 2 weeks in advance of the course start date and your place is able to be sold to someone else, you may receive a full refund. Unsold places and cancellations within 2 weeks of the course, as well as non-attendance on the day or any days within the course, are completely non-refundable. In certain circumstances, you may be able to transfer the payment to an alternative future workshop or course.

School Holidays
The Studio remains open throughout all school holidays. If there are Teacher’s holidays during a course, these days will be removed from the course and the price reduced. In the event that we have to cancel a class that you have booked, you will receive a full refund.

Health Questionnaire
If it is your first visit to our studio a health questionnaire must be completed. Please arrive a few minutes early on your first visit to fill out. Please ensure you update your contact or medical details if they change.
These terms and conditions may be subject to change from time to time without notice.


We’ve put together some general guidelines for attending classes at our studio.

1. What to Wear and Bring
The most important thing is to wear clothes that allow you to move freely and comfortably. Your attire doesn’t need to be skin tight, but we wouldn’t recommend a t-shirt that will inevitably fall around your face while practicing Downward-Facing Dog. The only thing you really need to bring is yourself.
Our studio has all the equipment you will need. We would however suggest you bring your own water bottle and a small towel.
2. No Shoes
Shoes are a no-no when it comes to the studio. Our studio is equipped with a hardwood floor, shoes are not the safest thing. They can scuff the hardwood and can leave a mess behind. Please leave footwear in the designated area while enjoying your class time.
3. Turn Off Mobile Phones
A big part of a group class is the chance to share your practice with others. Mobile phones can be a huge distraction for you and everyone else around you. There is nothing worse than the loudest ringtone blaring out during a relaxing pose. It’s best to leave the phones behind or at the very least silenced with no vibration.
4. If You’re Late…
It happens. You rush to get to class only to find everyone has already begun the first ‘Om’ when you reach the door. Do you go in, wait for the next class, or quietly turn around and leave hoping no one saw you? We ask that you do not enter the studio if the class has already started.
5. If You Have to Leave Early…
Honestly, this is something that should be avoided. A class is made to be well-rounded and balanced, and if you leave early, you leave unbalanced, robbing yourself of the benefits of your class. 
However, this is life, and sometimes things come up and that’s understandable. If you must leave class early, try to sit in the back near the exit. Gather your things as quietly as possible and slip out the door in full stealth mode.
6. Be Prepared for Class
Try to have your towel, water bottle, and all necessary props set up before the beginning of class. This will eliminate the need to leave your mat/cushion to retrieve them later.
7. Clean Your Area after Class
Take all props back to their appropriate location and wipe down your mat with the cleaner provided. This helps the teacher to prep the room for their next class.
8. Respect the Teacher’s Time and Attention
If you have any medical issues or special needs, inform the teacher before class. You don’t want to wait until the middle of Headstand to tell the teacher you had surgery on your cervical spine two months ago. Leave most questions until the very end of class.
If you must ask a question during the sequence, throw a hand up and keep it short, teachers are more than happy to answer but remember, there are other students to be taught as well.
9. Personal belongings
We appreciate that you may be coming from work or have a bagful of shopping but space is quite limited for storing valuables. If you can come light handed, great. If not we do have areas to keep your belongings while you are in class. We ask that all belongings stay outside of the studio, to keep the space calm and distraction free. On the first floor landing we having lockers with padlocks for you to use, we strongly recommend that you do, as we cannot be responsible for anything that is lost or stolen. Bring your key into the studio where it will be kept safe. Directly outside the studio are hooks for coats and shoes, hang away!
By following these simple yet powerful guidelines for attending class at our studio, you, the other students, and your teacher can have a fun, fulfilling class.
Just remember, if there is anything you aren’t sure of, just ask!