COVID PROCEDURES – Please read

COVID PROCEDURES – Please read

WELCOME BACK!

We are re-opening miles and green on the 3rd August.  In line with government guidelines and federation protocols we have made some temporary adjustments. These will change with the lifting of restrictions so please check back often.  Please read the following information before attending miles and green.

BOOKINGS

Limiting treatment times and avoiding high risk treatments has been one of the main requirements from our Federations. 

The following treatments are available for booking:

  • Sports Massage 30 minutes
  • Swedish Massage 30 minutes
  • Sports Massage Consultation
  • Legs and Feet Massage 30 minutes
  • Dry Needling (lower body only)
  • Ultrasound Therapy (lower body only)
  • Myofascial Cupping (lower body only)

N.B From the 1st September ALL Treatments will be back on the menu.  You will also be able to book all duration times.

VISITING

Please arrive with your own face covering, we do have some if required. We have prepared for almost everything, the health and wellbeing of you and our staff is the most important. With our preparations and a fool-proof system this is our promise to you;

  • 100% client focus
  • COVID secure environment
  • Relaxed therapists
  • Relaxed/calm experience for you
  • Free PPE

We have implemented a 4 step system taking you through the clinic.  By following each signpost we can ensure your safe, relaxed and professional treatment.

Its as easy as 1,2,3,4 – please make yourself familiar with the system poster below.


TEMPORARY OPENING TIMES – AUGUST

Monday 10:00am – 4:00pm

Tuesday 1:00pm – 7:00pm

Wednesday CLOSED

Thursday 10:00am – 2:00pm

Friday 10:00am – 4:00ppm

Saturday 9:00am – 1:00pm

TEMPORARY OPENING TIMES – SEPTEMBER

As above but until 8:00pm on Thursdays


24 HOURS BEFORE YOUR TREATMENT

All clients will be asked to fill out a pre-screening COVID-19 questionnaire before each visit. We have added the pre-screening questionnaire to your confirmation email, please fill these out no earlier than 24 hours before your appointment. 

The form can also be downloaded* and filled out no earlier than 24 hours before treatment for accuracy and brought to the clinic on your appointment day. If we deem it unsafe for you to be treated we will rearrange your appointment via email.  Please do not enter the clinic if you have symptoms of COVID-19, the late cancellation fee will be waivered if you do and have to cancel with short notice. *If you are unable to print, please still check that you are symptom free and we will give you a form on arrival.

For the symptom checker and your pre-screening questionnaire DOWNLOAD HERE>>

 

YOUR CLINIC VISIT

We have set guidelines for everybody to ensure health and safety.  Please follow every time you visit miles and green:

  • Arrive on time to your appointment – not early
  • Arrive alone, unless assistance is required
  • Wear a face covering if you have one; we are supplying free masks if required 
  • Wait in the downstairs lobby for your therapist to meet you, take your temperature and sign your pre-screening questionnaire
  • Use hand sanitiser as soon as you arrive and throughout clinic
  • Keep 1m+ distance and limit touching surfaces
  • Follow our 4 step system through the clinic
  • Bathroom use only if essential
  • Bring minimum belongings and use supplied plastic boxes to store them in
  • Conversations will be kept to a minimum to avoid prolonged contact
  • Refreshments suspended
  • Contactless payment is preferred
  • New appointments will be emailed to you

 

ADDITIONAL INFORMATION

View the latest miles and green  COVID Risk Assessment

View our latest email full of the latest information HERE>>