COVID PROCEDURES – Please read

COVID PROCEDURES – Please read

WELCOME BACK!

Please read the following information before visiting miles and green.

YOUR CLINIC VISIT

We have set guidelines for everybody to ensure health and safety.  Please follow each time you visit miles and green:

NEW! PROTOCOL – Please Read

1. On arrival, use hand sanitiser
2. Wear your mask
3. Make your own way to reception upstairs
4. Avoid touching surfaces
5. Have your pre-screening form ready or fill one in reception
6. Wait in reception for your therapist to collect you

Plus:

• Arrive on time to your appointment – not early
• Arrive alone, unless assistance is required
• Wear a face covering
• Bathroom use only if essential
• Bring minimum belongings and use supplied plastic boxes to store them in
• Conversations will be kept to a minimum to avoid prolonged contact
• Refreshments suspended
• Contactless payment is preferred
• New appointments will be emailed to you

BOOKINGS

ALL Treatments are now available for booking.  If your treatment requires you to be led on your back you may be asked to keep your mask on in this position.

VISITING

Please arrive with your own face covering, we do have some if required at a charge of £1. We have prepared for almost everything, the health and wellbeing of you and our staff is the most important. With our preparations and a fool-proof system this is our promise to you:

• 100% client focus
• COVID secure environment
• Relaxed therapists
• Relaxed/calm experience for you

24 HOURS BEFORE YOUR TREATMENT

All clients will be asked to fill out a pre-screening COVID-19 questionnaire before each visit. We have added the pre-screening questionnaire to your confirmation email, please fill these out no earlier than 24 hours before your appointment. 

The form can also be downloaded* and filled out no earlier than 24 hours before treatment for accuracy and brought to the clinic on your appointment day. If we deem it unsafe for you to be treated we will rearrange your appointment via email.  Please do not enter the clinic if you have symptoms of COVID-19, the late cancellation fee will be waivered if you do and have to cancel with short notice.

*If you are unable to print, please still check that you are symptom free and we will give you a form on arrival.

For the symptom checker and your pre-screening questionnaire DOWNLOAD HERE>>

ADDITIONAL INFORMATION

View the latest miles and green  COVID Risk Assessment