I AM OPEN… kind of!

I AM OPEN… kind of!

There have been some exciting developments over the past few days.  It has been regarding regulations and categorizations of our industry.  And yes it is slightly confusing and still in development BUT I would like to outline the progress that has been made and how that changes my permissions to work during lockdown#2.

Why couldn’t we originally work during lockdown?
Unlike Physiotherapists/Chiropractors/Osteopaths etc our industry was, up until now, not seen as a health service. 

What has changed?
Our federations have been lobbying since the first lockdown to have that changed, and it has! Initially it was Level 4 and 5 Sports Massage Therapists who were given the go ahead because of our training level but that has now been extended to other therapists. It has been recognised that the work that we do can ease the pressures off of the NHS by providing services to help with health and wellbeing.  This is a huge step forward and one that may open more doors with GP referrals, insurance cover etc (I’m getting ahead of myself!)  I would like to emphasise that until lockdown is over, it is not quite business as usual.

Great, can I book an appointment?
Yes, but there are restrictions in place until lockdown finishes on the 3rd December.  

Please read our latest email with all details and how to book.


Changes to Gift Voucher Policy

Following the COVID#1 closures we extended all of our gift voucher expiry dates. Some vouchers are still outstanding. with COVID#2 now upon us I have had to make the decision to halt more extensions.  All vouchers will now expire on 28th February 2021. Your voucher code will only work in clinic. Please book your appointment and we will action the voucher when you visit.

Please note: We have suspended the sale of Gift Vouchers at this time.


What’s 1 month between friends!?

Following the government announcement, Miles and Green will be closed throughout November.  We will re-open on Thursday 4th December.

This is an incredible blow, especially as I work so hard to ensure safety procedures are in place and strictly followed. 

But I’ve been here before so am well practised! My job over the next couple of days will be to rearrange all November appointments and I will try my best to fit those affected in, as soon as possible.  I will also keep you updated throughout November.

Please stay safe and see you soon. 


To get these updates straight to your inbox sign up to our email list HERE >> today!


Would you like to be able to book your appointment via our own app?  It is quick and easy to set up and then even quicker and easier to make your appointments!  We love you visiting our website but for ease you can go straight to your app instead.  Follow the steps below and enjoy the new way to book.

1 – Visit the Apple App Store or Google Play Store

2 – Download the Acuity Scheduling Client App:





3 – Scan the QR CODE or input https://milesandgreen.as.me/






4 – You can now use the App as and when you need!


Since Alice joined Miles and Green 3 years ago, she has been a valuable and well respected member of our team. With her calm, warm and giving nature she has not only been a wonderful work colleague but also a fantastic therapist. She has always been fully dedicated and has gone above and beyond to ensure a good working practice. We have had a lot of fun too! I cannot express my appreciation enough for the many times she has encouraged and supported me on business decisions that I’ve made. I feel so lucky that Alice chose to work at the clinic.

It is with sadness but also great admiration that I am announcing that Alice will be going on to a new venture in two weeks time. This is not a last minute decision, we have chatted through this together but while waiting on final decisions we decided to share the news when it was definite. I am so proud to say that Alice has been accepted onto a Degree Apprenticeship for the services. I have no doubt at all that her professionalism, dedication, empathy and strength will support this amazing career she has chosen.

We will continue to support each other on our different paths and I’m sure she will be popping back in for treatments!

On behalf of all of your clients, colleagues and me… GOOD LUCK ALICE, you are going to excel and be totally brilliant!

– – – – – – – – – – – – – – – – – – – – – – – –

Note from Alice…

First I just want to say a massive thank you to Karen for the amazing opportunities she has given me at Miles and Green over the past 3 years, there is no doubt that those experiences have shaped the person I am today.

My time at the clinic has been a thoroughly enjoyable journey, one I am very grateful for and will certainly miss. Its been so much fun and incredibly rewarding.

Also I’d like to thank all of my wonderful clients, new and old, who have been so supportive and loyal to me (and M&G) over the last 3 years. Without all of you (and Karen) I wouldn’t be where I am today.

It wasn’t an easy decision to move on, but I feel when opportunities arise you have to grab them with both hands and give it your best shot-which of course I will. New Therapist Lizi is fantastic and you will all be in very safe hands! Me and Karen will stay in close contact and continue to support each other!

I’d like to wish you all the best of luck and a happy and healthy future. Thank you all once again for your support and kindness.

Alice xx


Thank you to all of our wonderful clients for being so patient and waiting for us to be allowed to re-open again.  We are very much looking forward to getting back to normal and starting treatments.  We do have safety protocols in place, you can find them HERE>> please do familiarise yourselves with them before entering Miles and Green.

Your Health and Wellbeing is definitely our priority, so let’s get going!